MudbuM Supply Shack Policy & Terms

About Privacy Policies

Most online shoppers immediately click “agree” when asked to check a box indicating that they have read and understood the company’s privacy policy. In fact, most online privacy policies go unread before transactions are finalized. Privacy policies may be heavy on the “legalese.” Please take the time to read our policy.

Cookies and Online Tracking

Mudbumsupplyshack.com has employed a number of different technologies designed to make the shopping experience more pleasant and efficient, with the goal of boosting sales. For example, many online retailers have the option of remembering your credit card information and collect information to get a pretty good idea of what other products you may like to buy. But this typically means you have to give something up in return, usually some amount of privacy. We do not store your credit card information. In fact, we never see your credit card information.

Sharing Information

As a rule of thumb, reveal only that which is required to complete your order. While social media such as Facebook and Twitter have contributed to a culture of “sharers”, there are certain details about yourself that no online retailer needs to know. Retailers often try to collect additional details, such as annual household income or favorite types of entertainment, but usually just for marketing purposes. Often it is benign, but sometimes the disclosure of nonessential information can lead to spam, telemarketing calls, or worse. Rest assured, we will not share any information we obtain from you under any circumstances. We’re not the NSA.

Confidential Information

We value your information and take every precaution to protect it. While we take reasonable steps to preserve the security of your information, please be aware that we can’t promise that your use of the website will be confidential, and we can’t promise that any information you provide to us is perfectly secure.

MSS Gift Certificate

The MudbuM Supply Shack Gift Certificate is redeemed for purchases through the MudbuM Supply Shack website. It is not accepted by any third-party merchant. Gift Certificate value expires 180 days after purchase if not redeemed online. All products and sale items are available for purchase with the MSS Gift Certificate. The MSS Gift Certificate code is required at the time of online checkout. A single gift certificate cannot be split among multiple recipients. The MSS Gift Certificate is purchased for online store credit and cash refunds are not available.

Returns and Exchanges

• Before returning/exchanging any item please e-mail: [email protected] for authorization.
• We will refund/exchange as long as the merchandise shows no sign of wear or abuse.
• We will NOT refund shipping charges or pay for the item to be returned.
• NO returns/exchanges on closeout or special-order items.
• Items must be returned/exchanged within 30 days of purchase date.
• Items returned for refund will incur a 25% restocking fee.

Damaged/Defective Merchandise

• Always inspect items immediately upon delivery, even if you do not plan to wear/use it right away. Most products we sell are covered by a manufacturer’s warranty that requires items to be sent directly to the manufacturer for replacement of repair.
• Once worn, items cannot be returned, unless defective. Any items you receive damaged/defective must be reported within 2 business days by e-mail: [email protected]

Once authorized please ship to:

MudbuM Supply Shack
3894 NW Urbandale Dr
Urbandale, IA 50322

Shipping

Mudbumsupplyshack.com utilizes a flat rate shipping fee schedule determined by zones. A zone is determined by the customers shipping address during the checkout process. Due to abnormal shipping packaging requirements, exceptions to the flat rate shipping are identified below and are in addition to flat-rate zone shipping fees. Dropship – Some items in the MudbuM Supply Shack may be drop shipped directly from the vendor/supplier.

ZONE 1 – $3.99

ZONE 2 – $4.99

ZONE 3 – $5.99

ZONE 4 – $6.99

ZONE 5 – $15.99

EXCEPTION:

Hawg Lawg Starter Kit – $9.99 + Zone (FedEx)

Hawg Lawg Lot Kit – $29.99 + Zone (FedEx)

Hawg Lawg Farm Kit – $34.99 + Zone (FedEx)

RailSplitter Rods – $24.99 + Zone (USPS)

Flat Rate – Oversize – $25.00 + Zone (Dropship)

Sgt Brooks BBQ Sauce – $3.00 + Zone (Dropship)

Camp Chef – $25.00 + Zone

Mudbum Outdoor Adventures Policy & Terms

MudbuM offers a shallow water guided fishing experience unlike anything else out there. We offer a variety of packages and a la carte options to enable you to create the custom trip you’ve always envisioned.

Your adventure will primarily consist of targeting channel cats in central Iowa with rod and reel, but will include flatheads or other agreed upon species when conditions permit. Hawg Lawg options are also available upon request.

What’s included

All trips include necessary fishing equipment (tackle, bait, rods, nets, etc.), life jackets, soft drinks, drinking water, meal or snacks (depending on option), coolers, ice, and fuel.  In addition, guests will receive a MudbuM T-shirt and a coupon good for 25% off anything at the MudbuM Supply Shack.

What’s Not included

ALL guests will be responsible for purchasing their own fishing license. Fishing licenses can be purchased at the MudbuM Supply Shack or online at Iowa Department of Natural Resources. Transportation to and from the MudbuM Supply Shack or boat ramp is the responsibility of guests, and any personal items.

Deposits and Cancellations

A non-refundable deposit is required to reserve your spot once a date has been scheduled.  Please do not place a deposit until you’re confident you’ll be able to make it.

If you are unable to attend and must cancel a reservation, let us know as soon as possible. There will not be a cancellation fee, but the deposit will be retained. If a trip must be canceled due to weather or other act of God (e.g. flooding), don’t worry, we’ll work with you to get your trip rescheduled.

Have questions and just want to talk to someone? Contact Willy to custom build your fishing experience today!